A little help?

Questions about Pathpiece, an unexpected problem, or an idea to share? We’d like to hear from you.

support@madebynil.com

Pathpiece questions

I purchased the game, but levels are locked.

Connect to the internet, open More → Restore Purchases, and use the Apple Account that made the purchase. Please don’t buy again. If it still doesn’t work, email us with the message you see.

Can I play offline?

Yes. Puzzles work offline, including unlocked levels after your purchase has been confirmed. Buying or restoring a purchase requires an internet connection.

I’m stuck on a puzzle.

Try Undo, edit your earlier route, or open Hint. The route you walk becomes the next piece, so the answer may start in a previous room.

Where is my progress saved?

Your progress is saved on your device. Restoring a purchase restores access to paid content, not deleted puzzle progress. Please contact us before deleting the app to troubleshoot an issue.

When reporting a problem

Include your device model, iOS or iPadOS version, the puzzle number, and what happened. A screenshot helps. Don’t send passwords, verification codes, or payment-card details.

Something else?

For general enquiries, write to hello@madebynil.com.